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FCS Australia Contact Us Section

<p><span id="isPasted" style="text-decoration:none;">In some circumstances, we can! Reach out to our customer service team, and they will sort something for you.</span></p>

In some circumstances, we can! Reach out to our customer service team, and they will sort something for you.

I’ve changed my email address, can I transfer points?

Loop Rewards

How do I track my online order?

How long does delivery take?

How do FCS ship my order?

How much is delivery (AU)?

Shipping to New Zealand

Shipping & Delivery

How do I earn points?

How do I redeem points?

I lost my voucher code. Where can I find it?

Do my Loop Rewards points expire?

Can I redeem my points in-store?

Can I combine points from my 2 email addresses?

How many points can be redeemed?

Where can I see my points and perks?

Can I transfer points to someone else?

If I return items back for a refund will I get my points back?

I made a purchase before I created an account, where are my points?

Is it free to sign up?

How do I create an account?

How do I reset my password?

I’m not receiving the “Forgot Password” link

I forgot to log in when I placed my order!

The nitty-gritty

How do I return a faulty product that I purchased through a retail outlet?

How do I return a faulty product that I purchased online in the FCS Store?

I've purchased the wrong item, can I return/exchange it?

What is the warranty on FCS Fins?

Returns & Warranties

What FCS Fins are best for me?

Can I order a single/replacement fin?

Can I make a product suggestion?

Can FCS make custom fins for me?

Product Questions

How can I get in touch about Sponsorship?

How do I become a FCS distributor or re-seller?

General

Can I use FCS Fins with FCS II Fin Boxes?

How do I install and remove fins using the FCS II system?

FCS II

I’ve changed my email address, can I transfer points?Updated 2 months ago